COVID-19 and the Small Business

Due to the COVID-19 outbreak businesses have been trying to find ways to keep revenue streaming in without having to suspend operations. This week we thought we would take a look at some of the cybersecurity you will need to get through this difficult economic point. 

Right now most businesses have some sort of cybersecurity platform in place. whether they use a firewall or actively monitor their network or have a more comprehensive solution in place, Protecting their digital assets has to be something that every business does. Unfortunately, even with all the diligent cybersecurity that businesses put in place, some bad things still get through. Since these systems typically never stop, threats are coming into your network every single day.

There have been calls for cyber-clemency. Unfortunately, this is the type of scenario that hackers thrive in. With most workforces working remotely, it stands to reason that they aren’t as protected as they would be if they were still working at their offices. As a result, efforts to improve endpoint security become important to maintaining data security.

There are steps you can take to try and maximize your security, but the most important action that you can take is to train your workforce to know how to protect your business when completing their remote work. Here are four things they should know:

1. How to effectively manage passwords - Each one of your employees should be versed in how to build a solid password. No two accounts should have the same password, and since most people need to access over 10 different accounts to complete their work, using a password management tool that allows them to secure their passwords in one central location is prudent.
2. Know how and where to use the Internet - It can be extremely dangerous to use unsecured Wi-Fi in public places when working with proprietary or sensitive data. The fact is that any threat that comes in from the Internet could be a massive problem for your business. Knowing where to use the Internet and what tools they can use to secure data transmission (remote access, VPN, etc.) any member of your staff can help you secure your network by simply being cognizant of their connection decisions. 
3. Know how to identify threats - One of the best ways that your staff can help you to secure your network is by knowing how to spot phishing threats. Millions of businesses every year fall victim to phishing attacks and if you take time to train your staff, you can do well to keep threats at bay.
4. Know how to react if something bad does happen - Bad things happen and your business is not immune from them. Whether one of your workers accidentally clicks on a phishing attack and it delivers malware into your network, or hackers use vulnerabilities to get in, problems aren’t the end of the world: as long as there is fast communication and action. You need to ensure that there is a clear pathway for your employees to pass on potential security issues to your IT administrators so that they can find a way to quarantine the issue before it becomes a major problem for your business. 

This is a strange time and with any semblance of normalcy still weeks (or months) away, some business owners are panicking. This is not the time for impulsive decision making. By staying calm, you will make more calculated decisions and you just may be able to get through this situation with your business intact, and with employees that are smarter than when the whole thing started.

If you would like more information about how to keep your business secure while it is spread out, or if you would like to incorporate different technology to make this process more efficient, call the IT professionals at BNMC today at (978) 482-2020.