How to Implement VoIP with Confidence

Voice over Internet Protocol, or VoIP, is a powerful communications platform that can help your business save money and improve operations. However, an unprepared business might find its network not optimized for VoIP, resulting in lesser results than expected. Let’s review some potential hangups your business could encounter when implementing VoIP.

Get Your Network Ready for VoIP

Check for a Stable Network Connection

Since VoIP uses your Internet connection for voice calls, you must ensure that your Internet meets a baseline standard regarding stability and reliability. Otherwise, you might find that your business’ connection suffers due to the additional demand that VoIP places on it.

You'll want to follow these steps to help you get your Internet connection ready for VoIP.

First, make sure that you know exactly how stable your network is, thus allowing you to determine if VoIP is a viable option before you implement it. You can find out by running a speed test. This speed test should measure the following:

• Latency - How long the data packets containing the VoIP data take to reach you
• Jitter - How consistent your latency is
• Speed - How much data can be sent
• Packet Loss - How many data packets are lost in transit

If these results don’t meet your requirements, then it’s time to consider upgrading your connection options.

Make Sure Your Business Has The Right Infrastructure

If your Internet connection is well-equipped to handle the demands of VoIP, then it’s time to think about your network infrastructure. Consider implementing more recent technology like Wi-Fi 5 and 6 that work with QoS (Quality of Service) features. Additionally, you might want to invest in a hardwired ethernet connection so that your network doesn’t drop connection randomly throughout the day.

You must also ensure your connection, including your VoIP system, is secure. You can consult the trusted IT resources at BNMC for any and all of your security needs.

Think About Infrastructure Updates

Similarly, you’ll want to consider ways that you might adapt your infrastructure to the increasing demands placed on it by VoIP. For example, you might create a virtualized local area network in addition to your standard LAN specifically for your VoIP system. This helps to ensure that the infrastructure does not suffer from too much traffic.

We Can Help You Implement and Improve Your VoIP Systems

BNMC understands the pain points of implementing VoIP systems and other IT infrastructure. If you want to make the process easier and more efficient, contact us today at (978) 482-2020.