How VoIP Can Make 2025 Your Best Year Yet for Communication

This year, we’re making a resolution to help more businesses than ever, and part of that is ensuring they have access to the best technology solutions around. If you aren’t satisfied with your current phone infrastructure, we have some good news for you. You don’t have to rely on traditional telephone systems, and there is a better alternative out there in Voice over Internet Protocol (VoIP).

How Does VoIP Work?

VoIP isn’t your average phone solution, and we’ll tell you why.

Traditionally, phone companies have been the go-to resource for any business telephone communications. However, these solutions can get expensive and come riddled with additional fees and costs associated with features you don’t want or need. Additionally, you’ll find yourself limited by the existing telephone infrastructure in your office, and it may be challenging to make changes, even if they are for the better.

VoIP uses the Internet to deliver the same solutions at a fraction of the cost, making it perfect for any kind of business, small, large, or anywhere in between.

The Benefits of VoIP

Aside from the clear cost savings (ranging up to 80 percent–yes, we’re serious), there are many benefits SMBs can expect from a VoIP solution, including:

Scalable and Affordable to Meet Your Needs

Changing your phone infrastructure can be a hassle, and it may (or may not) involve breaking down walls, running new wires, and installing new terminals or switches.

With VoIP, you avoid all of this, as you only need an Internet connection, connected devices, and accounts to take full advantage of your phone system. You can add new users, install new handsets, and set up accounts and extensions for your team, all without worrying if your infrastructure can handle it. Your VoIP system can accommodate any changes you throw at it as long as your bandwidth can support the activity (and it likely can).

And when change is easily accounted for, you get a solution that can grow alongside your business, which is valuable in and of itself.

Access Anytime, Anywhere, on Any Device

With your typical office phone system, you might find yourself tethered to your office desk.

With VoIP, however, you have access to a cloud-based telephone system available through any of your connected devices. You can log into your phone system on a laptop or desktop, download an app to your smartphone, or access it through a web browser. Naturally, this opens up a ton of opportunities for remote work, and it empowers your employees to access their work phones on the devices they are most comfortable with, creating more productivity in the process.

You’ll also find that your team is more accessible and responsive than ever before, which greatly benefits both your in-house team and your customers.

Power-Packed Features

VoIP takes advantage of its connectivity technology to offer even more features than your traditional phone system, in addition to all the features you already expect.

Here’s a short, non-exhaustive list of them:

• Call forwarding
• Conference calling
• Voicemail management
• Monitor, record, or sit in on calls
• Text messages and instant messaging
• Video conferencing and internal chat for your team
• Integration with your Customer Relationship Management tool

This barely scratches the surface of what’s possible with VoIP.

Get Started with VoIP Today

The new year is an excellent opportunity to improve your current practices and infrastructure, so don’t wait to take advantage of serious cost savings. Get started today by calling us at (978) 482-2020.